The 10pm invoice run
Your day goes to clients. The quoting, invoicing, and follow-ups wait for your evenings.
Managed AI operations for small and mid-sized NZ businesses: admin, calls, reporting, and decisions that keep the business moving.
The pattern is familiar: days go to clients, evenings go to paperwork.
Your day goes to clients. The quoting, invoicing, and follow-ups wait for your evenings.
Follow-ups, handoffs, compliance. Without a system, someone always notices too late.
Too busy putting out fires to think about what's next. No bandwidth for the bigger picture.
Chat for instructions and context, Updates for progress and reminders, Work for approvals and follow-ups, and Outputs for reports, summaries, and review-ready files.
Kriaka workspace
Kriaka found the same work bunching around follow-up, job admin, and invoice readiness. Nothing urgent is blocked by strategy. The pressure is coming from small handoffs not being closed while the team is busy on site.
No external messages were sent and no CRM state changed. Kriaka recommends watching replies first, then preparing short approval-gated follow-ups that reference the job or quote context rather than tracking activity.
If there is still no reply by tomorrow morning, Kriaka should prepare two short follow-up drafts and one internal reminder for the person who owns the timing answer.
Decisions and Inputs
Job notes, photos, labour, and the plumbing variation are ready for the final charge check.
2:40pm, 23 MayMove this to invoice review with the supplier invoice flagged?
One supplier invoice is still missing before the Mason Street charges can be checked.
2:36pm, 23 MayWho should Kriaka ask for the missing invoice?
Recurring Workflows
Summarise blocked jobs, next decisions, and callbacks due before the weekend.
Next4pm, 23 May
RepeatsEvery Friday
New recurring workflow
Work Log
Drafted the customer update and linked it to the variation output.
Prepared the calls that need to happen before Monday scheduling.
Job notes, photos, labour, plumbing variation, and the missing supplier invoice in one file.
A customer-ready update for Emma on the kitchen variation, timing, and approval path.
What needs attention, which jobs are blocked, and where the team may need more headroom.
Admin, calls, handoffs, reports, and review points kept moving with the right context.
New enquiries and missed calls are captured, summarised, and queued so someone can approve the next move.
Field notes, decisions, and evidence organised into handoff packs so invoice review takes minutes, not hours.
Certificates, expiry dates, and renewals tracked without turning the owner into the filing system.
Kriaka prepares the summary or draft. Your team approves anything sent, paid, safety-related, or binding.
This is not just task offloading. The bigger story is what becomes possible once Kriaka understands your tools, rules, work history, and operating context.
Important information and patterns you didn't know to look for, delivered without you having to ask. The system goes looking; you stay focused.
Ask about job status, cash timing, capacity, customer follow-ups, or what needs attention next. Get an answer grounded in the business.
Use the same context that helps with admin to think through hiring, growth, marketing, cash flow, and where to focus next.
Start with a call, then setup and launch around the work Kriaka will cover. Managed operations keeps the app, connected tools, operating context, and covered work running, monitored, and improving after launch.
For missed calls, busy periods, enquiry triage, callback prep, follow-up queues, and booking through agreed rules and human review where needed.
Kriaka helps New Zealand businesses take admin off the team's plate and make better use of their operating context. We set up and run managed AI operations around real work, connect the approved tools it needs, prepare the business context, and keep improving it after launch.
No. A chatbot mainly replies in the moment. Kriaka keeps persistent business memory and context, connects to approved tools like Google Workspace, Xero, and Fergus, runs scheduled checks without waiting for a prompt, prepares drafts, queues approvals, surfaces updates, and keeps useful outputs in one place.
Setup is where we turn messy work into usable business context. We define the work areas, systems, rules, approvals, people, tone, recurring facts, decision rhythms, and tool boundaries so the agent knows how to draft, chase, flag, summarise, and hand work back. If the work is messy, scoping happens there before launch.
Kriaka can connect to the tools the managed work needs. Current connection paths include Google Workspace for Gmail, Calendar, Drive, Docs, and Sheets; Xero; and Fergus. Voice, CRM, and other job or line-of-business systems can be assessed where they are genuinely needed.
Yes, when phone work is part of the managed scope. Kriaka can help triage missed or overflow calls, prepare callbacks, queue follow-ups, and support booking through agreed rules and human review where needed.
Not unless that has been deliberately scoped and approved. The agent can draft, organise, triage, summarise, and prepare work, but humans approve commitments, payments, advice, sensitive actions, and external sends where review is needed.
Setup and launch starts from NZ$3,000 + GST, with final scope and pricing confirmed after understanding access, context prep, integrations, and review requirements. Managed operations starts from NZ$1,500 + GST/month and is priced by the work covered, volume, integrations, review needs, and support level. Broader managed ops support commonly starts from NZ$2,500 + GST/month when the scope includes more covered work, heavier support, active improvement, or decision-support readouts. AI call handling starts with setup from NZ$1,500 to NZ$3,000 + GST, then managed from NZ$950 + GST/month.
Kriaka only connects to systems you approve. During setup we agree what the agent can access, what it can use, what needs human review, and what should stay out of scope. Sensitive information is handled deliberately, not assumed.
Book a call about the admin, operations, call-handling, or decision-support area you want off your plate. We will look for the smallest useful place to start.
Or email us directly: contact@kriaka.com
For Bryce's follow-up. Correct anything by voice before you finish.